Delivery Information

RC-Bashers.com’s wide range of products also come with a variety of shipping choices, promotions, and special offers. Please refer to the information below to learn about the cost-saving and convenient options we have available for you.

• Choosing a Shipping Method

• Qualifying for Free Shipping

• Estimate Shipping Costs

• Return Policy

Choosing a Shipping Method

You can choose your preferred shipping method on the Check out page(Step 1 of 3 - Delivery Information). For most products, RC-Bashers.com will offer you a choice of two shipping methods on the Step 1 of 3 - Delivery Information at checkout page. Note that if every item in your order has the Free Shipping sticker, you won't need to select shipping – RC-Bashers.com will automatically ship through the best method based on the order size and destination. Our two available shipping methods are:

Expedited Shipping
Our fastest option ships to all major destinations in 2 - 4 business days. All Expedited Shipping orders are eligible for shipping discounts according to package size and destination.

Standard Shipping
The affordable option ships to all major destinations in 7 - 20 business days. All standard shipping orders are eligible for shipping discounts according to package size and destination.

Economy Shipping
The most affordable option ships to all major destinations in 12 - 30 business days. All Economy shipping orders are eligible for shipping discounts according to package size and destination.

Before we can ship your order, RC-Bashers.com has to prepare your products, do strict quality-control tests and carefully package items. The duration of preparing your items for shipping and the delivery time is the total time to receive your order.

All orders must be processed before they are shipped. The total time to receive your RC- Bashers.com order is split into two parts: Processing Time and Shipping Time. how long it will take to receive your order?

Processing Time： Currently, We send out the parts after order Confirmation, within 1-2 business days.

[Top]

Please Note:
During Chinese holidays and popular days, services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 2-3 days.

In any cases, the parcel may returned to us with one of the following reasons.
•Unclaimed (>90% ** All Parcel will be returned if they are unclaimed within 14 days upon arrival.)
•Insufficient Address
•Moved, Left No Address
•Returned For Better Address
•No Such Street or Number
•Not Deliverable As Addressed Unable to forward
•No Mail Receptacle
•Vacant
•Refused
•Attempted - Not Known
•Box Closed - No Order
Disregarding any reasons, We will be charged the return delivery cost by our local Post Office for all undelivered or unclaimed parcels.
The customer should be responsible for return delivery charge and re-shipment charge if parcels or goods returned "UNCLAIM" or due to address related problem.

TIPS to prevent parcel returned:
•Please ensure the correctness and check deliberately on your shipping address before check out.
•Provide a valid cellphone number in your profile for easy contact by local Post Office / express company in case of any delivery problems may arise.
•Check your local Post Office / express company website frequently with our delivery tracking number provided, for your parcel arrival status.
•Go to your nearest Post Office to check your parcel arrival status with delivery tracking number if no delivery within stipulated period.
•If you are planning to move in the very near future, do not order anything on-line until you have settled in your new address.

Can you ship to APO/FPO, P.O. boxes or international addresses?
We currently do not ship to APO/FPO addresses, P.O. boxes or international addresses.

[Top]

Qualifying for Free Shipping (Economy Shipping)

Look out for these promotional stickers on our products to enjoy even greater savings:

Items with the Free Shipping sticker have 0 shipping costs regardless of item quantity or your location. We choose the shipping method best suited to the package size and shipping destination. Please note that we will automatically ship packages via Economy Shipping.

On order 0f $49 or more free shipping via Economy shipping

[Top]

Estimate Shipping Costs

Shipping costs depend on the number of items and the weight of your order, as well as the shipping methodshipping method chosen. The prices displayed on product information pages do not include shipping costs.

Follow these steps to calculate shipping costs on any order:

• On the item's Product Details page, click on Add to Cart.

• Enter your Shopping Cart and look for “ Shipping Estimator” at the bottom of the page to see total shipping costs for the items in your cart.

• On the Country,State/Province and Post/Zip Code: drop-down menu, choose the country and State/Province of delivery and enter Post/Zip Code, click "Update" for a more accurate calculation of your shipping costs.

You can open your Shopping Cart at any time by clicking "shopping cart" at the top of every page on RC-Bashers.com.

Putting an item in your cart doesn't mean you have to order it. If you no longer want an item after seeing shipping cart , click "X" remove it.

[Top]

Return Policy

Our Customer Service representatives determine eligibility for refunds and exchanges once customers have contacted us and explained their reason for return. Returning packages without prior approval from Customer Service will halt or delay your return. All returned items must be in brand-new condition, unused and with original tags and packaging. Requests to return items due to quality issues, damage during shipping or fit error from use must be accompanied by photos or other evidence that clearly shows the problem with the item received. We reserve the right to charge a handling fee on all items returned for other reasons.

[Top]

Quality Issues:

Our items with quality problems are eligible for full refunds or exchanges within 7 days of receiving your order.
When requesting your refund, please be ready to provide Customer Service with photographs clearly showing the problem with the items. Returned parts must be in brand-new condition, unused and in original packaging.

[Top]

Wrong Item Shipped:

After we’ve confirmed the item sent to you is not what you ordered, you will have the option of keeping the item you received or sending it back to exchange for the correct one. Returned must be in brand-new condition, unused and in the original packaging. If you prefer to keep the item you received, we will refund the price difference if the item you purchased is more expensive than the one you received.

[Top]

Loss or Damage During Shipping:

Parts that were lost or damaged during shipping are eligible for a refund of the full purchase price plus shipping costs. Please obtain "Proof of Damage" documentation from your delivery carrier within 7 days of receiving your order, and provide it along with photographs showing the damaged packaging so that Customer Service can process your refund.

[Top]

Other reasons:

Our items with no quality issues are eligible for refunds of 80% of the original price within 7 days of receiving your order. The remaining 20% will be kept as a restocking fee. Returned items should be in brand-new condition with the original packaging. We will deduct from the refund the price of any items or accessories lost during the return process.The buyer shall be liable for all the freight and handling.

[Top]

Cancellation Policy

- Orders cancelled before shipping will be eligible for a full refund.
- Once your order has been shipped, it can no longer be cancelled

[Top]